I can’t change my password. How do I access my account?

Please follow these steps to access your account:

If you are currently logged in to your account, please log out. Next, we recommend that you clear your cache and cookies.

Below, I have pasted the link to a page with instructions that you can follow to clear your computer's cache, history and cookies depending on what browser you're using.


After you have cleared your cookies, please visit this link to change your password (link is listed below for you). This link should not require that you enter the current password. It will simply ask you to enter your username and will then email you a link to change your password to something you will remember.


With the new password you have created, you should now be able to access your digital account. If this doesn't work, you can also try again using a different browser. We recommend using

Google Chrome or Mozilla Firefox.

If you continue to experience issues with changing your password, please contact our customer support desk here: https://support.thesacredplant.com/